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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jody

July 19, 2026

5  out of  5
rating by Jody
"I had a great interaction with Gema, she was very helpful and super funny! she made sure he took care of all of my needs. I highly recommend this office and especially this lady. She was the best not to mention very friendly!"
We responded:
"Thanks for taking the time to give us a 5-star review! We appreciate you, Jody! "
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J B

July 18, 2026

5  out of  5
rating by J B
"Autumn is the best of the best. Professional, friendly, and saved me a lot on my insurance. I recommend her and State Farm for quality and savings."
We responded:
"We really appreciate this, thank you! Helping customers get the right protection at the right price is exactly what we’re here for. Glad we could earn your recommendation. Welcome to the State Farm family!"
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fay farrington

July 18, 2026

5  out of  5
rating by fay farrington
"Katrin was very patient and helpful with me. It took some digging to find all the info on 2 cars and the trailer and she was very patient. Very nice agent."
We responded:
"Thank you for the kind words! Katlin takes real pride in getting every detail right, especially on more complex accounts like multi-vehicle and trailer coverage. We’re glad she made the process easy for you, and we appreciate you taking the time to share this"
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Leslie Headington

July 17, 2026

5  out of  5
rating by Leslie Headington
"Kaitlin was knowledgeable, straight forward and was able to get me a great policy for both home and auto."
We responded:
"We appreciate this feedback! Getting home and auto coverage aligned under one knowledgeable agent isn’t always simple, but Kaitlin makes it look easy. Glad she found a policy that worked for your household!"
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Theon Smith

July 17, 2026

5  out of  5
rating by Theon Smith
"Kaitlin was great! She was quick efficient and helped with our two auto and trailer insurance. She was kind while we were a mess looking for all the info needed. I am not sure I have ever spoken with someone in insurance with such poise and patience. I will be sharing her with the world. 😊😍"
We responded:
"Thank you so much for this thoughtful review! Kaitlin takes real pride in making the process smooth, no matter how many details are involved — auto and trailer coverage included. We’re grateful to have her on our team and thrilled she made things easy during a hectic time. Welcome to the agency! 😊"
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Mary Mendoza Betancourt

July 16, 2026

5  out of  5
rating by Mary Mendoza Betancourt
"Kaitlin was very helpful!! She was amazing!"
We responded:
"Thank you for sharing this! We’re so glad Kaitlin took great care of you. We appreciate you choosing Autumn Nelson State Farm!"
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Miraj Endris

July 15, 2026

5  out of  5
rating by Miraj Endris
"Autumn has a good price and very professional services. Recommend State Farm insurance with this Autumn Norwood Inc. Thank you Chloe for your great services."
We responded:
"Thank you for the recommendation! We’re happy Chloe took great care of you and glad we could help with your motorcycle insurance. We appreciate you trusting Autumn Norwood Inc. with your coverage!"
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Brian Hamlyn

July 15, 2026

5  out of  5
rating by Brian Hamlyn
"Kaitlin was a great help she answer all of my questions and led me through the process explaining everything as she signed me up."
We responded:
"This is fantastic to hear, Brian! We are always available to help you understand your insurance. Call us anytime! Welcome to Autumn Nelson State Farm.
"
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La china

July 14, 2026

5  out of  5
rating by La china
"La recomiendo es exelente persona Catalina y da muy buena explicacion la recomiendo 10 de 10,ahora tengo mi Aseguranza de mis carros ha muy bien precio contactenla selas recomiendo."
We responded:
"Thank you for the 10/10 and for recommending us! It means a lot to hear Kaitlin helped make your coverage more affordable — that’s exactly what we aim for. We’ll make sure she sees your kind words. Thanks for being a valued customer!"
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Rita Alcalá

July 14, 2026

5  out of  5
rating by Rita Alcalá
"Les recomiendo ha Catalina es una exelente persona,me ayudo ami seguranza,ahora tengo Una mucho mas economica,contactenla selas recomiendo,10 de 10."
We responded:
"Thank you so much for this kind review! We’re so glad Kaitlin was able to find you better coverage at a more affordable rate. She does great work for our clients, and we’ll be sure to pass along your feedback to her. We really appreciate you taking the time to leave this and for recommending us. Thanks for trusting us with your insurance!"
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Yariana Alcala

July 14, 2026

5  out of  5
rating by Yariana Alcala
"Kaitlin was great!"
We responded:
"Thanks for sharing Yariana, and welcome to our agency!"
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Paul Wadsworth

July 14, 2026

5  out of  5
rating by Paul Wadsworth
"Kobe was great and was able to get us a great deal on both Auto and Renters insurance. Top notch customer service."
We responded:
"Feedback like this is exactly why Kobe does what he does. He works hard to make sure our customers have the right coverage for both Auto and Renters, and it’s great to hear that came through for you. We appreciate you trusting us with both policies!"
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Sam Cole

July 14, 2026

5  out of  5
rating by Sam Cole
"Kaitlin was outstanding"
We responded:
"Thanks for the review, Sam! Kaitlin is outstanding at helping customers get set up with all of their insurance needs. I’ll make sure she gets your feedback. "
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Elva Maldonado

July 13, 2026

5  out of  5
rating by Elva Maldonado
"Kaitlin, me ayudó mucho. Fue muy fácil agarrar el seguro con ella y fue todo muy rápido."
We responded:
"Thanks for the kind words! Kaitlin’s great at making sure things like safety locks get set up fast and correctly. We’ll pass along the shoutout."
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bella arellano

July 12, 2026

5  out of  5
rating by bella arellano
"Kaitlin was incredibly kind and helpful when walking me through the process of securing my insurance! Highly recommend going and chatting with her about renters insurance!"
We responded:
"Thank you for sharing this Bella! We’re so glad Kaitlin made the renters insurance process easy and stress-free for you. She takes a lot of pride in walking clients through their options and making sure they feel confident in their coverage. We’ll be sure to pass along your kind words to her. Thanks for choosing our agency!"
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Aralia Lara

July 11, 2026

5  out of  5
rating by Aralia Lara
"Kaitlin fue muy amable, me ayudo con todo y mas de lo que necesitaba, fue eficiente inclusive en ayudarme a cancelar la aseguranza anterior. A pesar de que es Americana su español es bastante bueno."
We responded:
"Thanks for your kind review, Aralia! My team is always here for you to help with your insurance needs! "
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david hilts-hoskins

July 9, 2026

5  out of  5
rating by david hilts-hoskins
"Kaitlin was awesome, knowledge and kind. I really appreciated her expertise in my matter and making it a smooth painless transition."
We responded:
"We’re so glad Kaitlin’s knowledge and care made such a smooth, painless transition for you. She’ll be genuinely delighted to hear this feedback. Thank you for taking the time to share it, and we’re here anytime you need us."
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Sammy Moser

July 8, 2026

5  out of  5
rating by Sammy Moser
"Kaitlin was great! Very Helpful and knowledgeable!"
We responded:
"I’m so happy to hear that Kaitlin was helpful in setting up your auto insurance with State Farm. We’re looking forward to assisting you with your insurance needs. Welcome to our office! "
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Nereida Cardenas

July 7, 2026

5  out of  5
rating by Nereida Cardenas
""Kaitlin was very Helpful and knowledgeable. Saved me extra money on my car and renters insurance. I highly recommend her for all your insurance needs"
We responded:
"Thank you for the kind words! We’re so glad Kaitlin could help you save on your State Farm Auto Insurance and State Farm Renters insurance. She brings that same knowledge and care to every client. We appreciate you taking the time to leave a review and look forward to continuing to serve your insurance needs!"
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Kyle Wilson II

July 2, 2026

5  out of  5
rating by Kyle Wilson II
"Great service! Talia helped me with every step and didn’t miss anything, very professional, patient, and persistent through this process. Couldn’t thank her enough"
We responded:
"Thank you for the kind words, Kyle! We’re so glad Talia’s thoroughness and patience made the process smooth for you. She brings that level of care to every client. We appreciate you taking the time to share this, and we’re here whenever you need us."
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Alai Siva

June 30, 2026

5  out of  5
rating by Alai Siva
"Gema was very professional helpful make me save a lot money her service excellent"
We responded:
"Thank you Alai for the kind words! We’re delighted Gema was able to help you find real savings on your State Farm Homeowners insurance while delivering excellent service. That’s exactly the experience we aim for. We’ll be sure to share your feedback with her. Thanks again for taking the time to leave a review, and welcome to the agency!"
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Charles

June 29, 2026

5  out of  5
rating by Charles
"I have had a State Farm policy on my house since 1988 when it was built. I did an addition and remodel in 2005 and 2006 which expanded the square footage. When I received an updated summary of replacement cost estimate, it was missing information that led to a large discrepancy in estimated replacement cost, compared to the replacement cost used on premiums I have paid for many years. The updated estimate they provided had square footage that was about half of the actual square footage and did not have interior features that corresponded to the actual features.

I spoke with Jude Santos in an attempt to get data corrected, as requested in the email."
We responded:
"Thank you for your review, and 37 years insured with State Farm means a lot. A remodel that changes square footage and features is exactly the kind of thing that should get caught and corrected, and I’m glad Jude was able to dig in and get your estimate matched up to your actual home. We appreciate you trusting us with it since 1988. We’re here to assist!"
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Jennifer Gutierrez

June 26, 2026

5  out of  5
rating by Jennifer Gutierrez
"As someone who used to think insurance was expensive and confusing, I was blown away to learn that it doesn't have to be! All thanks to Gema at State Farm.

As I've gotten older, I recently became more interested in learning about life insurance, so I reluctantly made the call, not knowing what to expect. Thankfully, I was greeted by Gema, who was incredibly kind, patient, and knowledgeable from the very beginning.

What impressed me most was that she took the time to understand what I was comfortable paying instead of trying to sell me something outside of my budget. She found me a life insurance policy that fit comfortably within my price range, and when we bundled it with my auto and renters' insurance, both monthly payments were actually lower than what I was already paying!

She made me feel comfortable asking questions, and her responses were always thoughtful and informative. If there was ever something she wasn't completely sure about, she was honest, told me she would get back to me, and she always followed through.

I genuinely appreciated her excellent customer service, honesty, and willingness to educate me throughout the entire process. What I expected to be a confusing experience ended up being incredibly easy and stress-free. If you're looking for someone who truly listens, respects your budget, and goes above and beyond for her clients, I highly recommend working with Gema!"
We responded:
"Thank you so much for taking the time to share this. We’re thrilled to have Gema on our team. She takes real pride in listening first and making sure every customer feels informed and comfortable with their decisions.

Honesty and education are at the heart of how she works, and it means a great deal to know that came through for you, especially the follow-through on every question. We’ll be sure to pass your kind words along to her.

Thank you for trusting our office. Welcome, and please don’t hesitate to reach out anytime."
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Mary Thomas Jackson

May 25, 2026

5  out of  5
rating by Mary Thomas Jackson
"Needed to rent a car for a trip, so I called my agent to confirm my coverage for rental insurance. I spoke to Hannah, who was new to the office, very courteous, and eager to answer my questions. Within a short time, she not only carefully looked over my policy to confirm that I was currently covered, but also to suggest that I add “loss of coverage” for the time I had the car. She explained that it would cover any charges to me for the loss of time the rental might incur if it needed to be repaired from an accident. Was less than $10 after prorating the extra cost to my policy and an excellent suggestion. Was wonderful to get such thorough service and important coverage for something I didn’t even know I needed. Appreciated my agent’s knowledgeable staff😊"
We responded:
"Thank you so much for taking the time to share this wonderful feedback! We’re thrilled to hear that Gema provided you with such thorough and attentive service. She truly exemplifies the kind of care we strive to give every client not just answering your questions, but proactively making sure you had the right coverage for your trip. That “loss of use” protection is such an important and often overlooked add-on, and we’re glad she was able to explain it clearly and get it added for you at a minimal cost. We hope you had a fantastic trip, and we look forward to continuing to serve you!"
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Dai Xuan

May 8, 2026

5  out of  5
rating by Dai Xuan
"I had a great experience working with Sandy as my insurance agent. She was very helpful, professional, and patient throughout the whole process. She explained everything clearly and helped me find a great car insurance policy at a good price. Highly recommend"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sandy provided you with helpful, professional, and patient service. It's wonderful that she was able to clearly explain everything and help you find a great car insurance policy at a good price. We truly appreciate your recommendation! If you ever need assistance in the future, please don't hesitate to reach out."