State Farm® Insurance Agent Autumn Nelson

"Switching my insurance company to State Farm was an easy seamless process. My questions were answered completely, as well as providing additional questions that I hadn't known to ask but will serve me well. Autumn was personable, approachable, professional, and easily accessible. I immediately had the feeling of trust in our conversations."

"Autumn is great, but her assistant Chloe is unnecessarily rude and refused to stop contacting me after my family decided against adding a life insurance plan to the policies we have with State Farm. She’s been told no by both family members involved multiple times and is still sending messages implying that I don’t care about my family because we decided to go with a different option. My previous experiences with Autumn have been fine but if we have to deal with Chloe to continue working with Autumn looking at other options feels worthwhile."

"Autumn was very helpful and knowledgeable in her field. Going out of her way to update on my purchase of cars n home insurances"

"So, Thanks to Autumn and her team, I was able to get all of my insurance needs efficiently and painlessly. It took a lot to transfer a bunch of my Farmer's insurance coverages over, but not only did she help me transition, but also, she was able to save me a lot of moneyyyyy. Thankful for this amazing office! Strongly recommend them!"

"Autumn is a great communicator and saved me some money with higher coverages - win win."

"I am new to Washington and Talia Tait has been especially helpful in getting my insurance needs taken care of. Aside from being extremely friendly, she is also excellent at her job."

"I was referred to Autumn by a friend and they didn't disappoint. Grant at this office helped me chose the right policy for me, adviced me on some of the ways I could lower the insurance price, and was quick to add new vehicles to my policy when needed. Will definitely recommend to everyone!"

"I have been with these folks for over two years. The other half of my family has been with them for over 8 years. This is by far the most amazing experience in the insurance industry. Thank you Chole... Thank you Autumn..."

"Grant Ingulls helped me with the purchase of the home insurance in Washington State. He worked with the loan officer to make sure they get what they need to close the loan and I really appreciate that. The insurance rate is also very reasonable!"

"I've been with statefarm for over three years, and I've always received very good service, I'm very grateful for Chloe's excellent work, always available and quick to help."

"Autumn Nelson’s State Farm office goes above and beyond for my insurance needs. I appreciate the quick and friendly response to my messages, calls and emails. They’re always available when I call, and actually answer phones. Thank you Autumn for creating a wonderful office!"

"Decided to make the switch to State Farm a few months ago and I am so glad that I did! I wasn't unhappy with the last company but I didn't know what I was missing out on until Autumn went over my policy with me... Let's just say I feel a huge sense of relief knowing that I'm now actually covered when I'm out driving around and I couldn't be more grateful to Autumn for her help and guidance. She responds quickly when I have questions and it's a seamless process making any changes that I might need. Working with Autumn has made me realize that not all insurance agents are made the same! I don't feel like just another number here."

"Carla Sullivan is a wonderful agent. She did a thorough job of looking at what I had and matched or bettered my coverages at a substantial savings. She is very personable and fun to talk with. I look forward to working with her in the coming years."

"Great customer service. Carla is amazing. She is persistent, patient and very kind ."

"I had insurance with Geico for 9 years and then for the next renewal they nearly doubled my rate. Almost immediately after I hung up with them I got to call from Carla Sullivan at Autumn Norwood State farm offering me way better coverage with minimal deductible at half the price. She even offered to get on a three-way call with Geico to help straighten things out. Anyway, I can't say enough good things about their pricing and service and Carla. If you're a careful driver they also offer a free device that keeps track of your driving and you can get another 30% off that way. I could go on but I guess that's enough for now. Thank you again Carla! Larry Cohn"

"Excellent service! and very attentive to details. they gave me very good suggestions suited to my usage. one of the best agents i worked with so far special thanks to Carla!"

"I usually don't leave reviews, but Autumn is always great to work with. She is always quick to respond when you email her and she is kind and understanding."

"Carla has been super helpful and getting us the best deals ! She answered every question my family and i had and was super patient with us ! Definitely recommend this office!"

"The service provided to me from Carla was nothing short of amazing! I needed to switch insurances companies due to astronomical prices, she was able to get everything from me and all switched over very quickly and saved us well over 1k!!! She made sure to provide me with all info necessary and made the transition smooth. Highly recommend this agency and their services!"

"This state farm insurance agent office is a great one especially the great and the wonderful and a very intelligent and very helpful that agent called Carla J Sullivan, yes no matter how much I said about that office and about Carla J Sullivan and also the team that they makes you feel the connection of trusting them and greatly knowing that you are gonna be safe on the roads and to assure you that you are not left alone , I am very happy and very grateful to be one their customers , thank you very much and GOD BLESS YOU ALL"

"State Farm is by far far the best insurance company out there , Carla Sullivan made my experience quick and painless truly awesome, I'm paying half the price I've been paying for over a year now, I can't Thank you enough,"

"Autumn from State Farm and her team are very knowledgeable and friendly. Autumn informed me of the different policies and which one would best fit my needs. I have complete trust in State Farm as an insurance company insuring my children and I are fully covered without paying an insanely high premium. State Farm has gone above and beyond to get me back into my vehicle after an accident. I have been with State Farm for many, many years and will continue to be for many, many more! Thank you State Farm and a special Thank you to Autumn Norwood and her wonderful team!!!"

"I Highly recommend Autumns branch with State Farm insurance! I went ahead and switched over recently because of my moms recommendation after being with her the last 10+ years. I was able to put full coverage back on my vehicle for around the same price i was paying with minimum coverage through one of their competitors (hint 🦎) The best part of dealing with Autumn and State Farm was that she was able to get my full coverage set at $20 lower than the initial quoted amount! Simply unheard of from my experience with other insurance companies. Thank you Autumn!"

"Love, love, love Carla! She was an absolute pleasure to speak with! She answered all my questions and concerns. Not to mention I switch from another company and saved money! Who can't appreciate that😂?!"

"Carla at the Autumn Norwood State Farm office was very informative and helpful. She expressed a genuine appreciation for my interest in State Farm and a real passion for getting me the best policy for the money. If you are interested in personal service, a positive attitude, and being treated sincerely as a valued customer this agency is a good choice."